WHEREAS, the Company is desirous and capable of providing Services for Clients; and WHEREAS, the Client and the Company have agreed on the terms of this Agreement. NOW, Therefore, in consideration of the mutual agreements and promises contained herein and for other good and valuable considerations the receipt and sufficiency of which is hereby acknowledged, the parties agree as follows; It is hereby agreed that the CLIENT appoints AVICS Consultancy Co. W.L.L for complete preparation of his/her file/documentation for the purpose of Migration/Visa. The Company agrees to use its best efforts and endeavor in preparing and assisting the CLIENT to obtain his/her Migration/Visa based on the facts and information provided by the client and on the best judgment of the Company.
a) The Company will provide a detailed Consultation on each client’s case. Using the Company Proprietary Case Management Systems, highly qualified case workers shall ensure to provide expert advice to prepare case(s) for the client(s).
b) Client(s) Meetings can be arrange either in person at The Company’s office or via phone with the Company’s Consultants and Case workers. Client(s) should ensure that the facts of their cases are accurate and understood by the Company.
c) The Company reserves the absolute right to attain the Client(s) immigration history and all relevant information to ensure that The Company understands all the facts and circumstances that may or may not affect a successful outcome.
d) If During the course of the Client(s) application, any information is discovered that need to be addressed, which would otherwise harm Client(s) best course of action, together with any alternative options available.
e) The Company shall use its best endeavors to make the Client(s) case as strong as possible and the result which Client(s) seek. The Company is providing Services Pursuant to this Agreement, shall not be responsible or liable for any acts, errors, omissions, delays or any indirect or consequential damage resulting there from a professional opinion provided in the course of its business and also does not guarantee success resulting from the advice.
The CLIENT further acknowledges that the time required to process an Application depends on factors, for example time needed to verify the submitted documents by CLIENT and other related factors , which may be beyond the control of The Company. The CLIENT acknowledges that no warranty is given as to the length of time required to process the application or the results.
The CLIENT agrees to provide in its truest form, all documents required pursuant to the Official Documentation List, which is provided by The Company upon signing this Agreement. **In some cases there are exceptions, however, if there are any exceptions it will be at the discretion of the governing body to authorize.
Should the CLIENT be unsuccessful due to criminal reasons, health problems, forging or the presentation of false documents to The Company, not respecting the governing body Regulations and Conditions, not submitting the necessary documents to the governing body require, not attending the medical examination and/or the interview, not speaking fluently in English during the interview, not responding correctly and professionally to the Officer regarding the profession and/or the job duties and/or the job description that he/she applied for in his/her Application for registration or the CLIENT decides to withdraw or cancel his/her Application, or for some reasons whatsoever the CLIENT decides not to continue the process of immigration/obtaining visa with governing body; the CLIENT will not hold The Company responsible by any means, and the professional fees is not refundable.
The CLIENT understands that in most cases he/she will have to prove both his/her English and when applicable his/her moderate French language skills depends on province in which he /she applies for migration/visa with governing body. The CLIENT will undertake to provide such proof via undergoing the International English Language Testing Skills Test (IELTS) as well a similar test recognized by the governing body at his/her expense regarding the French language if that applicable.
The CLIENT bears the entire fees pertaining to the governing body / professional registration body and other related cost like attestation, notarization, courier, etc. as advised by The Company on a consolidated basis without disputing for a detailed invoice or breakdown.
The CLIENT bears the costs of the medical tests that are required in some cases.
The CLIENT agrees to co-operate with The Company and further undertakes to ensure the co-operation of any of its relatives, friends and/or agents.
The CLIENT agrees to have a good attitude towards the employees of The Company. Any breach of attitude AVICS Consultancy Co. W.L.L reserves the right to cancel this agreement without a refund of any payment made by the CLIENT.
The CLIENT agrees at all times, to provide all personal, employment ,current registration with any governing body whether in home country or elsewhere and/or other information The Company shall require. The CLIENT further agrees upon the request of any governing body to provide that body with whatever information may be requested.
The CLIENT acknowledges that all information requested of him/her pursuant to this paragraph (9) must be disclosed in a timely, accurate, truthful, complete and full manner. **For greater certainty, if any information disclosed by the CLIENT is found to constitute misrepresentation, AVICS Consultancy Co. W.L.L may terminate this Agreement immediately by giving notice in writing to the CLIENT.
Any information, intellectual or otherwise (documents) provided by the client to The Company will be kept confidential. Information and documents provided by the client will not be shared by any other party EXCEPT for any third party which is a part of the immigration process, such as government bodies or Immigration department and case officers.
The Kingdom of Bahrain, shall govern the present Agreement. The parties hereto agree that they have requested this Agreement to be drafted in the English language.
In the event a dispute arises, both parties mutually agree to seek out mediation to resolve issue(s) at the cost of the party who initiated the complaint. Both parties will agree to a mutual mediator and will put their best efforts forward in order to resolve the issue(s) to a mutually acceptable benefit.
If mediation is unsuccessful it may then proceed on to a group of Arbitrators, which are registered as such, retained by the person bringing the action.
The representative agrees to respond to a written complaint in writing within 30 days from receiving the complaint. Every effort will be made to resolve the complaint to mutual satisfaction within 60 days from the date of the written complaint. Both parties have the right to bring the unresolved issue to the attention of the regulatory body after 60 Days of the complaint being filed with the representative.
(a) In the event that the CLIENT chooses to terminate this Agreement prior to submitting the application to the concerned governing body or during the course of processing CLIENT agrees that the professional fee is not refundable.
(b) In the event that the Company chooses to terminate this Agreement in accordance with the provisions of paragraph nine (9) of this Agreement, the full amount of the agreed fees as per paragraph fifteen (15) above will be non-refundable. The contract will be cancelled upon notice to the CLIENT by The Company of its decision to terminate this Agreement.
If any part of this Agreement or the Application thereof to any person or circumstances is, to any extent, held or rendered invalid, unenforceable or illegal the remainder of this Agreement or the Application of such part to persons under circumstances other than those with respect to which it is held invalid, unforeseeable or illegal is not affected thereby and continues to be applicable and enforceable to the fullest extent permitted by law.
(a) The CLIENT agrees to pay the Company a total non-refundable fee of (insert amount) Includes Services for Client, But doesn’t Include Governing body fees and all other related fees mentioned in Paragraph # 6).
(b) Fees are allocated on account as follows until account is at zero balance: the client(s) will be offered different payment plans upon AVICS Consultant(s) thus making it convenient for the client make his/her payments owed to AVICS Consultancy Co. W.L.L
(c) The CLIENT agree that he have applied under current rules and regulations, and he will not hold AVICS Consultancy Co. W.L.L responsible for any future or retroactive changes introduced by governing body that negatively impact this application. If changes to regulations and rules affect this application, and he still qualify and wish to proceed, He agree to pay the Company any extra fees that may apply for the additional work.
The Client(s) is liable to claim for a refund in a case where:
a) AVICS Consultancy Co. W.L.L has agreed that the company is satisfied to submit the client’s case after which the client’s case is returned with a negative decision
b) Given wrong and untruthful advice with regards to his/her application/case resulting in a negative decision
c) Unable to get Visa/Migration due to the company’s misguidance
IMPORTANT NOTE: All refund(s) are subjected to approval based on the SLA signed by the Client and the company shall comprehend with its given SLA range for refund %
SLA Premium: Payment Option with an Upfront-Full One-time payment plan for the consultancy fee with a refund of 60% on the paid amount after bank % deductions is applicable.
SLA Gold: Payment Option with a Monthly Installment Configured with EMI on 2, 3 or 4 months plan against the total Consultancy Fee, the amount of refund is only applicable to clients who have matured their payment plan and completed the term of the agreement. If the a client, who is found to decline in the payment plan for the SLA Gold package, then their case may be subjected to be withheld on its processing end and hold or null and void with NO REFUND to be subjected to the client as a result of none compliance with the terms and condition of the agreement
SLA Silver: Payment Option with a Payment applicable for each stage. Please note this SLA has a No-Refund Policy, as the client is only subjected to pay for each stage and service that is being provided.
SLA Bronze: Payment Option with the flexibility of choosing how much you will pay for our service against when and how. This plan does not come with our exceptional Customer service or dedicated client service manager. Furthermore, there is a NO-Refund policy subjected.
Please note that a client will not be issued a refund should the client wish to end their agreement with the company before the time of AVICS Consultancy Co. W.L.L submitting the clients Immigration and or Visa application. A refund will only be issued once the relevant Governing body has provided a negative decision on the client’s case. The refunds will be processed on to the original mode of payment.
Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.